In this interview with Val, we discuss:
- The metrics you should know when it comes to your email marketing
- The benefits of using consultants to scale your SaaS business
- The importance of asking ‘why’ a lot when it comes to understanding your data
- The role of building brand affinity to reduce customer churn
- How to build strong connections with your customers through your onboarding flow
- Adding a personalized touch to your onboarding to make your customers feel cared about
You can find Val at:
fixmychurn.com
@lovevalgeisler
