This week, John speaks with Gail Zahtz about the intersection of system’s design and value in healthcare. They discuss what health systems can learn from Covid-19, the true meaning of value, and what it takes to achieve better patient outcomes. At Centers Healthcare — one of the largest post-acute providers in New York — Zahtz leads their efforts to improve care by executing better designed solutions. Zahtz shares her positive outlook on how our health care professionals are responding to the recent COVID-19 pandemic and recognizes their dedicated, hard work during this time. Zahtz also talks about her personal experiences in health care, which has uncovered her true passion for the industry.
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