In this episode, Brandon introduces the concept of "empathy for the machine" and sparks an entire conversation about the different meanings of "empathy" and its understated value in the tech industry.
- Mechanical sympathy
- https://dzone.com/articles/mechanical-sympathy
- Emotional vs. Cognitive Empathy
- https://lesley.edu/article/the-psychology-of-emotional-and-cognitive-empathy
- Empathy for the Machine: Accidental Tech Podcast
- https://atp.fm/episodes/115
