Takeaways
- The evolution to unified commerce is pivotal for retailers.
- Consumers prefer to receive their merchandise where they are.
- Scheduled delivery offers predictability and convenience for shoppers.
- Retailers should analyze customer delivery preferences to improve service.
- Labor shortages are impacting holiday shopping and logistics.
- Gift cards are becoming more popular than ever among consumers.
- Retailers need to diversify their carrier relationships to enhance delivery options.
- Leveraging technology is essential for maintaining efficiency in logistics.
- The holiday shopping season is getting longer each year, starting as early as August.
- Retailers must adapt to changing consumer behaviors and preferences.
Chapters
00:00 Introduction to Retaili$tic and Key Research Releases
04:09 Exploring Last Mile Delivery Options
10:24 Strategies for Winning Last Mile This Holiday Season
Read more about last-mile trends and challenges for the holiday in the new report from Coresight Research.
