When and why clients breach.
Wow! You guys were really riled up by my last podcast about wedding professionals breaching their agreements. I got a lot of feedback about client behavior, and I wanted to address those today.
We have all encountered clients who exhibit bad behavior. While some people are just bad people, I believe that a majority of our clients are wonderful and lovely. Still, client will test boundaries from time to time. They will make mistakes, and they are entitled to have bad days. The real question is whether or not we have filled our businesses to address these breaches. How and when should we deal with poor behavior from our clients? Do we have the ability to walk away from bad actors? And is it possible to overcome a breach and move forward?
MY SERVICES
Luxury Wedding Planning: https://www.andreaeppolito.com
Wedding Business Consulting: https://www.andreaeppolito.com/consulting
Speaking & Appearances: https://www.andreaeppolito.com/speaking
Online Education: https://courses.andreaeppolito.com/
Are you a Wedding Professional?
My book, Redefining Your Wedding Business can help you learn how to redefine your own business, and possibly even your own market.
https://shop.andreaeppolito.com/books
Thinking of Starting Your Own Wedding Planning Business?
The Business Blueprint for Wedding Planners is a four-hour “crash course” that I designed to help you start your very own Wedding Planning Business. It is also used by many Wedding Planners as a “check-up” to ensure that their businesses have maximized their potential and become profitable as quickly as possible.
https://shop.andreaeppolito.com/bbwp
Do you have a Wedding Planning Business already and feel “stuck”?
I created the Wedding Planner Master Class because my business was once there. I was busy, but I wasn’t doing the business I wanted. The Wedding Planner Master Class is a ten-module series designed to help you breakthrough and transform the business you want into the business you WANT!
https://shop.andreaeppolito.com/wpmc
YOUTUBE VIDEOS
*Grow Your Wedding Planning Business*
https://www.youtube.com/watch?v=s_66F9DDLtg
*Three Tips to Starting Your Own Wedding Planning Business*
https://www.youtube.com/watch?v=1EaFGc-dOxs
*Wedding Planner Masterclass Review*
https://www.youtube.com/watch?v=2WnUZVlcyNo
*How to Attract High-End Clients to Your Wedding Business*
https://www.youtube.com/watch?v=2WnUZVlcyNo
*How to Survive a Recession & Come Out Stronger*
https://www.youtube.com/watch?v=rrk1r9oxxrw
*Should You Expand Your Wedding Planning Business*
https://www.youtube.com/watch?v=LXAy6vzHkyk
*Top 10 Apps Your Wedding Business Needs*
https://www.youtube.com/watch?v=B0oQarH2BE0
RECOMMENDED TOOLS
Ontraport: https://ontraport.com/?orid=833939
Kajabi: https://app.kajabi.com/r/v22qtLrX/t/2mizwaxl
LET’S GET SOCIAL
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LinkedIn: https://www.linkedin.com/in/andreaeppolito
TikTok: https://vm.tiktok.com/TfJJ5X/
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