Tracy Cotton has been an underwriter, CSR, consultant, producer, marketer, and instructor in her 25+ year career in insurance. Now she is putting it all to work in a new role as Executive Client Manager for Starr-Mathews Agency in Chattanooga, Tennessee. She didn’t create this job but feels as if it were created just for her. She gets to work closely with middle market to large commercial clients to offer a more concierge level of service than either a typical CSR or producer can balance. Every day is different and she loves getting to help onboard new clients and grease the wheels for more value-added renewal reviews. She enjoys connecting with industry peers and is a founding member of the #5amclubins on Twitter. When she isn’t evaluating work comp audits and creating service plans, her passion is to get outdoors with her dog, Jasper. Although she still loves the mountains of Western North Carolina, where she lived for many years, she is currently digging finding places to hike, backpack, and paddle in southeastern Tennessee.
Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.
