Description

In this conversation, Jeff and Danny talk with Rafael Torres about the journey of growing Lefty’s Plumbing Services and the values that guide the company’s work. Rafael discusses how maintaining professionalism, clear communication, and high standards has helped the company earn repeat customers and strong referrals.

The discussion also covers training technicians, developing a reliable team, and the importance of staying organized and responsive in a fast-moving service environment. Rafael shares practical insights into running a plumbing company, managing customer expectations, and maintaining quality as the business grows.

Resources and Mentions

Lefty’s Plumbing Services
https://leftysplumbingservice.com/

The Trades Podcast
https://www.thetradespodcast.com

What You Will Learn

• How to build a strong reputation in plumbing and home services
• Why communication and professionalism drive repeat business
• The importance of technician training and team culture
• How leadership impacts service quality and customer trust
• Practical insights into operating a growing plumbing company

About The Trades Podcast

Website
https://www.thetradespodcast.com

Hosted by
Jeff Mudd and Danny Torres

The Trades Podcast features real conversations with business owners, trades leaders, and industry innovators making an impact in the skilled trades community.

Support the Trades Movement

If this episode inspires you, share it with someone in the trades or anyone thinking about starting a home-services business. Like, comment, and subscribe to help more people discover these conversations.