Guest: Rebecca Brustad
Host: Timothy Morgenthaler, M.D. @DrTimMorg
An unparalleled patient experience is a result of inspired and dedicated employees demonstrating excellence, compassion, and respect by partnering with patients, family, and colleagues to continuously improve the health care service experience. This starts with engaging staff in their role to create this level of human experience beginning with new staff orientation. During the podcast, listeners will discover how Mayo Clinic engages with and trains new staff about patient, colleague and visitor experience.
Find out more about Mayo Clinic’s Quality program at https://www.mayoclinic.org/about-mayo-clinic/quality/.
Connect with us on Twitter or Facebook using #mayokeyintoquality or at
https://www.facebook.com/MayoClinic
https://twitter.com/MayoClinic
Host: Timothy Morgenthaler, M.D. | https://www.linkedin.com/in/timorgenthaler/
Host: Sheri Nemec| https://www.linkedin.com/in/sheryl-sheri-nemec-a627982a/
#mayokeyintoquality
