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"Leading through crisis means being willing to pivot and being human, at the end of the day." - Marie Incontrera

The willingness to change and do things differently is imperative in running a successful and sustainable business. We do leaders a disservice by teaching them that there is one right way to do things or any kind of one-size-fits-all solution.

The more we (as leaders) micro-manage, confine or deny, the more we limit people kicking butt on our behalf. That is what we get into in today's conversation with, digital marketing consultant, Marie Incontrera.

Her key takeaways from the pandemic are:
1). We need to be okay with hearing the feedback that we think we explained something and we actually didn’t (in a way that was easily understood). 
2). We need to be okay with people coming to us and telling us they’re having a problem. 

We have to create a space where people are safe to come to us--even if they don't have a solution for what they're dealing with.

And, "we’re not out of the woods yet. It’s not too late (to implement some of these helpful changes). We might as well use the opportunity to change now.” 

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To learn more about Marie Incontrera, you can find her online at https://www.incontrera.com/. Or, by searching "Marie Incontrera" on all social platforms.