Every interior designer will face indecisive clients at some point. This episode provides a structured approach to managing client indecision without endless back-and-forths or project delays.
I hope you enjoy the episode
Beth xx
Download your free Client Decision Guide here
• Decision fatigue from too many choices
• Fear of making the wrong choice
• Emotional attachment to the project
• Influence from family and friends
• Include decision deadlines in your contract
• Use 48-72 hour decision windows
• Explain the consequences of delays
• Create visual timelines for decision points
• Limit options to prevent overwhelm
• Present cohesive schemes rather than isolated choices
• "Based on your style and budget, here is the scheme I've put together. Each piece has been carefully selected to align with your design vision."
• "I totally understand you want to explore all possibilities, but adding more options at this stage can slow down our progress."
• "If we change the sofa now, there's a restocking fee of $500 plus a six-week delay. Would you like to proceed?"
• Implement a change order process
• Include additional fees for revisions
• Emphasize financial and timeline impacts
• Create a final approval meeting
• Develop clear policies around revisions
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