In this solo episode, Will de Michaelis is back in the pod to dive into data collected from more than 500 funeral homes and uncovers the operational patterns shared by the industry's highest performers. These elite firms represent just 3.7% of the funeral homes studied, yet they consistently handle 1,000, 2,000, and even 3,000 cases annually.
Timestamps
00:00:00 Intro
00:00:51 The Top 3% of Funeral Homes
00:01:44 The data
00:02:25 The cultural belief in funeral service
00:03:11 Finding 1: They build teams, not empires
00:04:24 Finding 2: They're never done improving
00:05:55 Finding 3: They know their numbers
00:07:41 Finding 4: They commit fully
00:09:03 Finding 5: They own their core
00:10:51 Intentionality
00:12:18 Homework: Audit yourself this week
For Innovative Funeral Directors Blazing a Trail.
A podcast for funeral home owners where we talk about trends & opportunities we see in the funeral home industry. We bring on death care professionals and cremation experts to share what they know.
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