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Description

In this session, Spencer Michiel stepped up to present Back of House, a restaurant technology consultancy and marketplace that helps operators cut through the chaos of endless software options. A former steakhouse manager who learned firsthand how clunky tech can cripple efficiency, Spencer shared how Back of House flips that frustration into clarity. Acting as a “CIO on retainer” for independent operators and multi-unit groups, his team guides restaurants through POS upgrades, integrations, and cost-saving solutions, all while giving access to exclusive vendor deals and unbiased recommendations. Spencer’s pitch showed how Back of House does not just drop more tools into the mix, it simplifies the journey. Whether it is connecting a new point-of-sale, finding the right scheduling software, or mapping an entire tech stack, Back of House positions itself as the guide, not the hero, making sure operators save time, money, and headaches.



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