- 1:33 - How Jake came to be an expert in Filipino/overseas outsourcing
- 5:04 - What are the current roles of Jake’s employees in Cebu?
- 6:19 - Cost savings from outsourcing work to the Philippines
- 8:31 - The challenges/caveats of having overseas employees
- 13:25 - The vetting process for overseas employees
- 18:00 - Mistakes Jake made while hiring overseas
- 21:10 - The importance of communication with and by employees
- 26:03 - Advice for hiring abroad
- 30:18 - Where to find Jake online
