- 1:01 - The early days of e-commerce
- 3:54 - Post “wild west” e-commerce
- 8:51 - Top 3 methods of collecting more positive reviews on Amazon
- 11:51 - White hat methods for soliciting reviews
- 18:55 - Effective subject lines for emails for eliciting feedback
- 20:47 - Methods for mitigating negative reviews
- 28:17 - Important aspects of your business you should stay current with
- 33:41 - Where to find Henson online
Links/Resources
Henson’s website - www.feedbackwiz.com
