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Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 127, Molly is joined by Jordan, an HR professional just 90 days into his new company, who stepped into a confusing situation: an employee who’d just received a solid raise came back asking for an additional one. How to listen, hold ground with empathy and ensure this individual feels valued? They also talk about a new focus on mental health and an early positive reception with how they’re approaching this vital arena. Next, Marc and Molly have a lively conversation around how he goes to bat for his team of on-site desktop support services (we know how key these folks are) when the rest of the organization has the benefits of working remotely. He’s keen to ensure burnout isn’t an issue and the team stays motivated. Key takeaways: “timely, specific and heartfelt feedback as a way to engender loyalty, and “ask for what I need.” (21.15). Finally, Gabe has a two-fold quandary: meaningful consulting with a client who could lead the way in engaging with a community of color, and deciding if it’s a right fit. This leader’s “cringeworthy” (yikes) communication has Gabe doubtful… He reflects on what’s going on within, and Molly reinforces his “choice” in clients is crucial. Empower yourself (39:30)! Don’t miss these real-time conversations, helping you navigate work while being invaluable and true to yourself. Molly’s Thought for the Week: “Cosmic humor, especially about your own predicament, is an important part of your journey.” —Ram Dass

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