1. Why is digital presence more important than ever before?
We saw industries digitize over the last 10 years. Video meetings, retail stores, digital price tags, and much more. This got accelerated with pandemic. Hyper demand, and it’s not just major companies driving digitization - bakeries, craft shops, and smaller businesses need to get online too.
Customers thought, “Get me to the results faster.” It’s not just website, it’s workflow. And during the pandemic it needed to be good, fast, and cheap.
2. Do you see a future where this goes back to how it was before? Or is this the ‘new normal’ for online behavior?
We have set the standard on digitization and business digitization, and it’s here to stay - Standing in line for hours to get groceries will be unacceptable!
But it really comes down to this: we have more advanced digital experiences
3. How has e-commerce changed since March 2020? (beginning of Covid 19 pandemic)
It’s incredible. We saw big growth rates everywhere; not just the likes of Amazon, but for someone who’s never been in a digital business making money online. A lot of people are moving to transact and make money online. It is the highest priority for a lot of people
4. How does WebPros support its customers in such times?
By supplying the technology that creates digital experiences (not just a shopping cart or web page). They're seeing more demand that ever before because they provide server automation, publish websites, and offer e-commerce, with least amount of effort possible.
Their vision is to create a digital presence for anyone. Anything you can do in physical world they want to do online, and they have the tools to do it.
4. Why is now the best time to start a business or to shift it towards online it?
"It’s always a good time to start a business if you have a good idea."
5. What is the future of e-commerce for small and medium businesses and how WebPros can support them in this relation
It's really important for these businesses - it’s how they’ll make their money. Some will transact online and exchange in real world, but many will start to do everything in the digital world.
It's a huge commodity and everything is getting easier.
