Mzee Dillon, co-founder of Dillon Morgan Consulting, a process transformation consulting practice. With a focus on helping small business owners drive efficiencies in their operations and improve their profitability. They use a service called "The Virtual X" to assess and improve the five elements of successful operations: process, tools, governance, customer experience, and metrics. Uncovering the tips and tricks to help businesses, especially those with low investment and high hiring requirements, are commonly the ones struggling with process inefficiencies.
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