Description

This episode explores:

• The “intangible” items supply chain leaders must manage, and why it’s been difficult to extract value from them. (3:08)
• Human economics, and what elements of “people productivity” supply chain leaders should focus on. (7:24)
• What’s missing from investments in digital economic value. (11:55)
• How supply chain leaders can enhance output from their resources. (14:54)
• Which of the three economic elements supply chain leaders should focus on first. (18:30)

Host Caroline Chumakov and Gartner research vice president Ken Chadwick explore how supply chain leaders can extract value from “intangible”, off-book items like data and human knowledge. As presented in Executive Report: The Future of Supply Chain 2024, Ken broadly categorizes these intangibles into three “economics”: human, digital and resource. 

Caroline and Ken discuss what supply chain leaders should do to improve output and productivity from these three economics, including which one should be prioritized first.

Download the Future of Supply Chain eBook