Restaurant restroom attendants aren't as common these days, but there are still some reasons you might encounter them at high-end establishments:
Elevated Service: In fine dining, it can be part of the overall experience of providing exceptional service throughout the customer's visit. The attendant might offer amenities, keep the facilities spotless, and ensure guests have everything they need.
Maintaining Elegance: They can help maintain a luxurious atmosphere by keeping the restrooms tidy and stocked. This can be especially important in places with expensive decor.
Functional Needs: In some cases, the restrooms might have complex features or high-end toiletries that require explanation or assistance. The attendant can be there to answer questions and make sure guests feel comfortable using everything.
However, there are also some drawbacks to restroom attendants:
Privacy Concerns: Some people feel uncomfortable using the restroom with someone else present.
Perception of Class: There can be a feeling that the role is demeaning for the attendant, or that it creates an unnecessary class distinction between staff and diners.
Cost: Hiring and paying restroom attendants adds to the restaurant's overhead.
So, while restroom attendants can offer some benefits, they're becoming less common as restaurant concepts evolve.
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