Description

In this episode of Shopify Across the Pond, Matt Smith from Route, discusses how we can keep customer confidence up before and after purchase. Specifically they discuss:

• The importance of offering purchase protection for store owners and customers
• How Route can help Shopify store owners achieve this.
• How brands have used Route to boost there approach to customer service and shipping

Matt is Director of partnerships at Route, a Shopify app to create an unforgettable brand experience from checkout to delivery.