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Description

Optimove’s Pini Yakuel has a mission: Free the marketer. In this final episode, Phillip and Pini bring theory into practice with Rachel Parker from FDJ United (formerly Kindred), who orchestrated a three-year organizational metamorphosis to shed their assembly-line model for the positionless approach – and become much better suited for tomorrow.

If episodes 1-4 were the philosophy, today, we bring you the playbook. Ready to set your marketing department free? Listen to the Decoded season 4 finale now. 

The Total Football Effect

Key takeaways:

• Small, cautious steps often fail where comprehensive transformation succeeds.
• Anonymous surveys revealed FDJ’s teams were dissatisfied with assembly-line processes and hungry for broader responsibilities.
• AI enables faster delivery, leading to more opportunities for internal praise and success – and big boosts to team morale.
• Expertise still matters, but it's about expanding capabilities rather than rigid specialization.

In-Show Mentions:

• Learn more about FDJ United (Française des Jeux)

Associated Links:

• Learn more about Optimove’s platforms
• Learn more about Positionless Marketing
• Check out Future Commerce on YouTube
• Check out Future Commerce+ for exclusive content and save on merch and print
• Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world
• Listen to our other episodes of Future Commerce

Have any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!