Earlier this week, mega-event planner and reality TV host David Tutera talked to us about his path to success; in our Nerdisode, he gives us the nitty-gritty on keeping his clients and team happy.
- Which questions do you need to ask to get your client’s real budget? David uses his knowledge about wedding dress designers and DJs to strategically (and diplomatically) figure out how much his clients are willing to spend.
- Keep your clients in the loop on expenditures! Going over budget isn’t a surprise for David’s clients.
- Compartmentalize your projects. A messy desk can lead to client mix-ups!
- Stay on top of your staff and vendors—since delays can be hard to overcome, David keeps an eye on deadlines and deliverables, and steps in where he needs to: “I know when someone’s not about to meet the goal.”
- When mistakes happen, don’t punish your staff: look for productive, positive solutions that fast-track success.
