Joanne Conroy, M.D. is the CEO and President of Dartmouth Health. She was also recently elected by the American Hospital Association (AHA) to be their chair-elect designate. Prior to Dartmouth-Hitchcock, Dr. Conroy served as CEO of Lahey Hospital and Medical Center (formerly the Lahey Clinic). She also served as Chief Health Care Officer of the Association of American Medical Colleges. Dr. Conroy received her undergraduate degree in chemistry from Dartmouth College and an M.D. from the University of South Carolina.
Key Insights:
Dr. Conroy discusses her new role with the American Hospital Association and her overarching vision for leadership in healthcare.
- Work Force Challenges. One of the AHA’s top issues is the work force. There has been a significant decrease in healthcare workers across the country and we need to be creative about building pipelines for new workers as well as initiatives for retention.
- COVID-19’s Lasting Impact. There are two silver linings from the pandemic. First is the expansion of telehealth. COVID-19 vastly accelerate the timeline for telehealth adoption and use. Second is the growth in remote work. Remote options give organizations a recruiting advantage, allowing them to select from a national pool of applicants.
- Equity of Opportunity. To develop the next generation of women leaders requires developing leadership training and programing to identify future leaders, as well as creating opportunities for those people to demonstrate their leadership. Training isn’t useful with the opportunity to apply it.
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