- Use surveys and Google forms to collect input
- Closely review social media pages ahead of time for clues
- Use media monitoring to learn about recent events that may have impacted the person or organization
- Ask people in your network who are connected to the people or company for their take
- Research the trends in the industry sector, educate yourself on what’s impacting them
- Look into background, upbringing, professional experiences, shared experiences -- these are clues!
- Make no assumptions about anything
- Use progressing questions - reference HBR article on continuous learning…
- Prepare relevant examples to support your points - relevant is the key - examples increase understanding, engagement and connection
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