Key Points:
Introduction to Tiffany Hamilton:
- Director of Legal Innovation, Analytics, and Technology at DHL Supply Chain.
- Eight and a half years at DHL, starting as the sole legal ops resource.
Building the Legal Ops Team:
- Initial challenges and strategic growth of the legal ops team.
- Aligning team resources with the CLOCK Core 12 pillars.
Legacy CLM System Migration:
- Issues with the in-house legacy CLM system and the need for a new solution.
- Gathering stakeholder feedback to identify pain points and requirements.
Data Cleanup and Governance:
- The messy process of data cleanup and the importance of data governance.
- Collaboration with the vendor to ensure clean data migration.
Integrating AI in Contract Management:
- Combining a repository with AI capabilities for contract drafting and data extraction.
- Ensuring human oversight at every step to confirm accuracy.
Lessons Learned and Key Takeaways:
- Importance of understanding data and stakeholder needs.
- The role of information governance in system implementation.
- The significance of user adoption for the success of new systems.
Final Thoughts and Contact Information:
- Tiffany’s enthusiasm for data and information governance.
- Invitation to connect with Tiffany on LinkedIn or at industry conferences like CLOCK.
