Description

Summary
This week I’m talking about hierarchy, because it keeps coming up in our focus groups and workshops. One person told us about a manager who raged, used some nasty words, and then came back twenty minutes later to sincerely apologize. Their friend would have gone straight to HR. I walk through the two questions I use to decide what to do, how safe do I feel and is this a pattern, and a one-word move that might be easier than you think.

Takeaways

• Hierarchy changes the math. When someone signs your review, speaking up costs something different than it does with a peer.
• Grace and HR are both real choices. Neither one is wrong, and what you pick is yours.
• Two questions help you decide. How safe do I feel? Is this a pattern?
• A direct sentence can be tiny. It can be as simple as one word, like “Ouch.”

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