1. Jackie's background in graphic design and her decision to leave corporate work to pursue baking
2. Starting the Sugar Bot Sweet Shop bakery out of her home in 2012
3. Quickly outgrowing two storefront locations due to business growth
4. Acquiring the Little O's soda shop in 2016 and transforming it into the Sugar Bot Creamery
5. Facing challenges in sourcing high-quality ingredients and equipment
6. Implementing inclusive hiring practices and competitive pay to build employee loyalty
7. Educating staff on full business finances and costs to boost understanding
8. Continued growth leading to a new larger Creamery production space in 2020
9. Advice to others to plan for scaling up by defining roles and hiring help early on
Meet Jackie Huebbe
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Matthew Shipp
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Matthew Shipp
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Emberi Solutions: https://emberisolutions.com/
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