The pandemic has forced hotels to rethink the guest experience, but this is something that Staci Patton has been doing for years. Staci is an award-winning designer, Principal, Hospitality Design Director for global architecture and design firm DLR Group.
In this episode, she shares with us a major shift in how hotels and resorts can make the most of their real estate footprint, the importance of the arrival experience, and the three types of guest profiles that we need to be thinking about as we design that next hospitality environment.
Learn more about Staci Patton and DLR Group:
https://www.dlrgroup.com/people/staci-patton/
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