Podcast Notes
- Why clarity is more powerful than control
- The difference between accountability and ownership
- How to address underperformance without damaging morale
- A breakdown of the PACT framework: Proactive expectations, Adaptive monitoring, Connected communication, Transparent review
- How culture is shaped through ongoing conversations, not just policies
- How to handle vague directives from leadership and still move forward
- Real examples from the Your Health team on how expectations are managed in fast-paced environments
- How organizations can (and must) be accountable to their people
www.YourHealth.Org
