SUMMARY:
In this episode of Chopping It Up, host Will Jenkins interviews Amado Cruz, CEO and Founder of Limitless Carriers. Amado shares his journey from being a truck driver to becoming a successful trucking company owner. He discusses the importance of understanding the trucking industry, the challenges faced by drivers, and the strategies he employed to grow his business. Amado emphasizes the significance of customer service, building relationships, and creating a positive company culture to retain drivers. He also shares his aspirations for the future and the lessons learned along the way.
TAKEWAYS:
- Trucking is a vital industry, moving 73% of America's freight.
- Amado got his CDL at 18, influenced by a neighbor's success.
- Driving a truck comes with significant stress and responsibility.
- Education and self-improvement are crucial for career growth.
- Sales and customer service are key to business success.
- Building a strong team is essential for scaling a business.
- Understanding drivers' needs leads to better retention.
- Creating a family-like culture improves employee satisfaction.
- Flexibility and adaptability are important in business planning.
- Future aspirations include growing the fleet to 100 trucks.
Chapters
- 00:00 - Introduction to Amado Cruz and Trucking Industry Insights
- 02:14 - Amado's Journey into Trucking: Early Years and Influences
- 06:14 - Experiences as a Driver: Lessons Learned on the Road
- 11:56 - Transitioning to Over-the-Road Driving and Gaining Knowledge
- 18:11 - Building a Trucking Business: From Driver to Owner
- 23:50 - Scaling Limitless Carriers: Growth and Challenges
- 29:51 - Sales Strategies and Customer Relationships in Trucking
- 35:58 - Driver Retention and Company Culture at Limitless Carriers
- 38:50 - Future Aspirations and Closing Thoughts
EPISODE CREDITS:
Host, Will Jenkins
Creative Director, Erin Sweeney
Edited and mixed by Keenan McCarthy
Music licensed through Envato
LINKS:
Be sure to follow and tag @JourneyDelivers on LinkedIn and Instagram!
