Trust co-produced simple value statements that all could understand and live at work. This approach started with a new leadership team facing huge financial challenges. The Solent approach focused on building leadership capability; quality improvement capacity and knowledge; honest conversations about what was going well/not so well; a visible leadership that celebrated great care with staff.
Key components of the Trust wide culture are accountability; engagement with all staff; clear reporting on things that go wrong and ensuing all leaders are accessible and listen.
Matthew Winn, podcast host and an experienced leader in healthcare in the UK.
