Episode Notes:
- Scott shares the recent rapid decline of his father’s health and the emotional toll it has taken
- How missed diagnostic details revealed a larger issue in communication and coordination
- The critical role of a Senior Solutions Advisor in bridging care gaps
- Why primary care must evolve to become the quarterback of patient navigation
- A look back at models from 2012 and why older frameworks may hold the key to future innovation
- The call to hire 287+ RN Case Managers for the 23,000+ homebound patients currently served
- Personal reflections on legacy, family, and the power of leading with empathy
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