This is Steve Dennis, trusted strategic advisor, keynote speaker and author of Remarkable Retail: How to Win & Keep Customers in the Age of Disruption.
If the last two years has taught us anything it’s this: Shift Happens. But becoming and staying remarkable is not about predicting the future. It’s about accepting the reality that even very good is no longer good enough. It’s about deeply understanding the forces of disruption, separating the realities from the myths and committing to being intensely customer-centric. Mostly, it’s about taking the leaps required to deliver a truly memorable customer experience.
So join me and my co-host Michael Leblanc as we challenge the status quo, dissect the latest trends and make sense of what’s new and next in modern retail.
Each and every week we'll deliver insights honed by decades of experience on the front lines of retail, at the most senior levels of management and perspectives right from the boardroom
We've worked hard over the past three seasons blessed with the generosity of our guests to make the Remarkable Retail podcast one of the top ranked retail industry podcasts in the world.
So be sure to subscribe on Apple, Spotify or wherever you enjoy your podcasts today and brace yourself for a steady stream of wisdom, straight talk and lively conversation.
Season 4 launches January 18 and it promises to be our best yet. We can’t wait to have you join us!
About Us
Steve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling author of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.
Michael LeBlancis a senior retail advisor, keynote speaker and media entrepreneur. Michael has delivered keynotes, hosted fire-side discussions hosted senior retail executive on-stage in 1:1 interviews worldwide. Michael produces and hosts a network of leading retail trade podcasts, including The Remarkable Retail Podcast, The Voice of Retail The Food Professor, The FEED powered by Loblaw and the Global eCommerce Leaders podcast. He has been recognized by the NRF as a global Top Retail Voice for 2025 and 2025 and continues to be a ReThink Retail Top Retail Expert for the fifth year in a row.
