The seven mindsets to reignite your VoC program mentioned are from Gary's recently released White Paper that is available at the following link for download:
7 Mindsets to Revive Your Voice of the Customer (VOC) Program
If you enjoyed this episode, please consider rating and reviewing the podcast. We’d love to hear your feedback. You can also subscribe to the podcast on ITunes or Spotify.
If you have any questions, suggestions, or would like to reach Mike and Paul, please email us at thisiscx@wmp.com
