In this episode, you will learn how the Pandemic has significantly accelerated the movement from premises to cloud deployments for CX, as well as tactful strategies and approaches to migrating.
* Enterprise Cloud Adoption
* Embrace vs Stay the Path
* Care is the New Sales
* What the Cloud Delivers Today
* And More
You can reach Lance at: Lance.Fried@Thrio.com
Thrio’s groundbreaking CCaaS platform features robotic process automation, inbound and outbound voice engines, a complete suite of digital channels (email, chat, SMS, social), and a range of built in AI tools. Thrio offers an API-first architecture and array of security certifications that make it a strong choice for complex and high-volume environments. Thrio’s team of contact center experts develop and market cutting-edge technology that sets a new standard for reliability in contact centers. To learn more, please visit Thrio.com.
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Produced by Darren Prine and the Cloud Tech Gurus team. Subscribe for more insights from industry leaders.