In this session you will learn ways to create micro learnings in order to train agents on a short program, new process, or a new line in a cost-effective manner and at the same time check for understanding.
What is microlearning?
How do you create microlearning courses?
Is microlearning for everyone?
You can reach Mark on Linkedin here: https://www.linkedin.com/in/marknick/
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Produced by Darren Prine and the Cloud Tech Gurus team. Subscribe for more insights from industry leaders.
