In this episode of our snapshot series of NAB Digital Next, host Brad Carr speaks with NAB Executive for Data Strategy Execution, Jessica Gleeson, who leads NAB’s GenAI program.
The conversation covers:
- How far NAB has come on its GenAI journey, whilst ensuring the bank is acting safely and protecting customer data.
- The way in which GenAI is helping NAB to get to answers quickly as an enabler to serve customers better.
- The importance of getting your hands on the tools to ‘test and learn’
- The rapid evolution of the technology and the way in which it is increasingly being embedded in everything we do.
Stay tuned for the next and final episode in this snapshot series which spotlights connected ecosystems and payments.
