Listen

Description

In the first Community Voices Roundtable installment of 2023, three leaders from the community recreation industry dive into a new year with takeaways from 2022, what’s changing in 2023 and advice on membership, staffing, programming, and much more.

The panel includes:
-Audrey Edwards, health, fitness and wellness director at the Boston JCC
-Santiago Prada, senior executive of membership and wellness at the YMCA of the Virginia Peninsulas
-Efrain Gonzales, executive director at the YMCA of Pierce and Kitsap Counties

Included in this conversation:
-Recapping lessons learned and victories from 2022.
-How New Year promotions are going, including promotions offered.
-Membership models for 2023: What’s changing, price increases and what’s included in an inclusive model.
-The state of staffing and tips for hiring: Referral incentives, aquatics and full-time versus part-time struggles.
-Creating a collaborative culture among departments, and among members.
-What trends over the last few years will continue including pickleball, virtual and age-specific programming.
-Fitness equipment usage changes and the demand for data and tracking.
-Teen programming: Should you offer specific programs or not.