You can find the article here: http://rickthomas.net/closing-the-gap/
Have you ever wondered how it is possible to believe the right things, yet do the wrong things? It happens all the time–at least to me. I am daily put in situations where I have the opportunity to do the right thing.
Sometimes, in those moments, I make the wrong choice–even when I know what the right choice should be. This creates a gap between what I know to do and what I actually do. If you are like me, then you too have a gap.