In lettings or estate agency, your honesty, your truthfulness and your trustworthiness allow you to secure the listing. Whether you are a letting agent with the portfolio landlord or the estate agent with that realistic vendor with the top draw three bed semi in the best street in area, both that landlord and vendor have to trust that you, as an agent, are honest, truthful and trustworthy, in order to use your agency. Think about it fellow agents, nobody uses anyone if they don’t have these three things?