Episode #83 - I have always believed that the restaurant business is a performance. Its entertainment and your guest experience is ultimately determined by how you as owner or manager set the stage. I’m a huge proponent of daily staff training and whether you spend ten minutes or a half hour or more with a pre-shift meeting, nothing is more important to making every dining experience an “event” that brings your customers back again and again.
Once again, I’m collaborating with my good friend and industry pro Jaime Oikle of www.runningrestaurants.com Jaime is not only a great host and commentator, but he offers a tremendous resource to anyone running restaurants. Anything you want to know or want to improve in your operation, you’ll find it there.
Listen today as Jaime and I riff on “8 Great Things to Tell Your Staff Today”… Use these nuggets of wisdom daily in your pre-shift meetings until they become routine conditioned behavior by your entire service team. Your staff will have more fun, team spirit will rise and more importantly your guests will tune in to what’s really special about your restaurant - A caring, personable staff that’s all about exemplary service.
Give this episode a listen and for more money making and saving ideas, grab my free gift over in the show notes of RR Podcast Episode #83 (www.restaurantrockstars.com)
Now go out there and Rock Your Restaurant!
Roger
