Episode #99 - In the restaurant business, SERVICE is UNIVERSAL. It all comes down to the people you hire, develop & train and the experiences you provide your customer.
It doesn't matter if you have a full-serve restaurant with table service, a food truck or a quick-serve concept with a drive through and counter service, the bottom line is the guest experience. Its plain and simple. To be truly successful in this business, you need to be passionate about providing a higher standard of service.
Imagine every restaurant in the world was your competition - even the absolute best 5 star establishments. What will you do today to rise above this competition?
Listen to this episode, rally the team and raise your own bar because the ultimate competitive advantage is SERVICE.
Now go out there and Rock Your Restaurant!
Roger
