Guest 1: David Smoley
Title: Senior Vice President and Chief Information Officer, Flextronics
Guest 2: Jane Barrett
Title: Research Director, AMR Research
Suppliers are a constant source of concern. At any time, something that affects *their performance* could arise to jeopardize *our business interests*. Even more terrifying is the worry that they may get too lax about working with us to comply with government mandates. Supplier Performance Management (SPM), has been suggested as a solution. Is SPM the panacea it's being made out to be?