Guest 1: John Von Stein
Title: Executive Vice President and Chief Information Officer (CIO) of The Options Clearing Corporation (OCC)
Guest 2: Ben Hope
Title: SVP CIO, Fox Networks Group
For some not so obvious reasons, the Quality Assurance function in IT is treated as a step child! While there are costs related to implementing quality in terms of appraisal and prevention, are these costs really exceeding that of failure? Implementing a successful IT QA function is in fact, a change management challenge. How well are we doing on this front?