Guest 1: Melissa Webster
Title: Program Vice President, Content & Digital Media Technologies, IDC
Guest 2: Carl Kessler
Title: Vice President, Worldwide Development, IBM
Organizations are adopting ECM (Enterprise Content Management) systems to handle the deluge of different types of content coming from many different sources. How successful are they at getting a handle on all that content, and when successful, have they figured out ways of leveraging it all as an asset to increase ROI instead of just passively storing it?