Guest 1: F. Warren McFarlan
Title: T.J. Dermot Dunphy Baker Foundation Professor of Business Administration, Harvard Albert H. Gordon Professor of Business Administration, Emeritus, Harvard
Guest 2: Bud Mathaisel
Title: SVP and CIO, Achievo Corporation
Rising costs in India are pushing US and European organizations to shift their focus to China for their outsourcing (IT and BPO) needs. Is outsourcing really all about just getting lowest cost option? Could this mindset be a recipe for failure?