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Description

When you find that a client is unhappy, your first priority should be to adopt a customer mindset.

Chris sits down with Ryan Foulger of Brushwork Decorators based in Ipswich, Suffolk. In this episode of the BOB podcast, we talk about awkward customers. Especially the ones with expectations that are beyond their budget and more. Get a brew, pin back you're ears, and dive in!

Brothers of the Brush is the first international show to arrive at PCA. Hosted by the English Master Decorator, Chris Kerfoot, this show consists of interviews with numerous decorators from across the world to acquire real-life business experiences and guidance from the source.

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