Join us for a compelling conversation with Jane Grover, the former CEO of Southern Metropolitan Cemeteries Trust, a $94+ million organisation. Jane's extensive career and leadership at SMCT offer invaluable insights into business transformation and customer-centric strategies.
In this episode, Jane shares her formative early career experiences and the vision that drove her transformation of SMCT. She delves into the challenges of modernising a traditional business, highlighting her customer-centric approach and the crucial role of empathy in leadership. Learn how she built high-performing teams, nurtured talent, and left a lasting legacy of growth and impact.
