Our guest is Debra Zabloudil, president and CEO of the Learning Studio and one of the featured speakers at the WQA Business Boot Camp in Las Vegas this past April.
We'll hear a portion of Debra's presentation at Boot Camp about effective leadership, the difference between managing and leading, and how essential they are to keeping good employees.
We'll also have a Regulatory Update from Kathleen Fultz and our WQA tip.