Welcome to WQA Radio, where we bring you news and insights about the water treatment industry and promote the betterment of water quality around the world.
Find us at WQA.org, and on LinkedIn, Facebook, Instagram and Twitter. This is episode #216. If you’re a first-time listener, welcome. Be sure to hit that subscribe button so you never miss a show. That’s the magic of podcasting.
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Our featured guest is Simon T. Bailey, the keynote speaker at the upcoming WQA Convention & Exposition during the Opening General Session in Las Vegas. Simon discusses how he’s managed to adjust during the pandemic, his message to WQA Convention attendees, including the power of adaptive resilience, and how customer love is a mindset you’ll want to practice in the coming year.
Join us at the Convention July 28-30 in Las Vegas. Learn more and register at https://wqa.org.convention. Join WQA and your registration is free. Learn more at https://wqa.org/membership.
